We’ve Got Your Back

Don't suffer the aftermath of a hack or scam alone. We're here to help you take back control and restore your security. Get the knowledge, resources, and support you need to move forward.

What you’ll get

  • Immediate Action

    We'll assess your situation, determine the type of attack, and create a personalized plan to stop ongoing damage.

  • Advocacy & Support

    We provide guidance and emotional support throughout the often stressful and emotionally challenging process.

  • Technical Services

    We assist in uninstalling malware installed by scammers and perform in-depth device checks to ensure digital security.

  • Legal Services

    While we don’t file suit on your behalf, we will send legal notices to help with initial recovery efforts and limit downstream damage.

  • Prevention Guidance

    We provide ongoing education to help you stay ahead of trending hacks and protect your digital identity.

  • Ongoing Support

    Our ongoing support service provides personalized guidance and a helping hand throughout every step of your recovery journey through a secure portal.

How It Works

Gather Information

We start by understanding the situation thoroughly. Our experts take a detailed case history, asking targeted questions about how the scam or hack occurred, the financial losses involved, and any personally identifiable information that might have been compromised. This initial assessment will allow us to determine the specific type of scam or hack, giving us a framework for the next steps.

Stop The Bleeding

Our immediate priority is to prevent further harm and minimize any ongoing consequences. This includes securing all compromised accounts, freezing or disrupting fradulent transactions, and set up monitoring for ongoing attacks.

Investigate & Prevent

We will carry out a thorough investigation, using diverse methods such as technical analysis when suitable, to pursue potential leads and aim to identify the culprits. We offer specific and actionable prevention strategies for the future, tackling the unique problems identified during the investigation. This involves extensive education and support to establish enduring defense mechanisms against similar scams and hacks, encouraging safe digital practices and reducing the risk of repetition.

Frequently asked questions

  • The success rate of account recovery is around 40% and is dependent on a number of factors.

  • Paying the ransom does not guarantee recovery and could make you a bigger target. If you pay, hackers could mark you as an easy target, increasing the likelihood of future attacks against you.

  • While we do not offer legal counsel, we do send legal notices to third party companies or scammers during our investigation. This aids in recovery efforts and deters further attacks.

  • If your email is hacked, it could provide hackers with access to any account associated with that email address. Your first step should be to create a new email address and use it to contact I Got Hacked.

  • Experiencing a hack or scam can lead to feelings of fear and anxiety. It's crucial to understand that you were probably not singled out, but instead, the issue resulted from a leak of private information or usage of insecure software.

  • We're here to help. Members can gift our services to a family member in need. We will then directly assist them through their challenging situation. For more information, email support@igothacked.support